British Airways Urges Passengers Drop Off Luggage Day Before Amid Staff Shortage Chaos

British Airways is urging travellers to consider dropping off their luggage the day before flying after chaotic scenes at Heathrow Airport due to staff shortages.

British Airways has been advising passengers to drop off their luggage a full day before their flight to avoid potential delays, as well as arrive at the airport several hours before they are due to take off, according to the Daily Mail.

The recommendation is due to dozens of security staff failing to show up for work because they were ‘pinged’ by the NHS COVID-19 app and told to self-isolate.

The staff shortage has created chaotic scenes at Heathrow Airport, particularly at Terminal 5, causing passengers significant hardship and delays.

Forsided, 15.07.2021

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